SMS Terms & Conditions
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from AIDS Alabama. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at www.aidsalabama.org/contact. Message HELP for help. Reply STOP to any message to opt out.
We will not disclose or share your phone number or other information with any affiliated marketing or third parties.
SMS TERMS & CONDITIONS
At AIDS Alabama, we value your privacy and make every effort to respect your wishes and personal information. In line with this commitment, we have established the following policy for the use of our SMS marketing service. Please read it carefully to understand how we collect, use, and manage your phone numbers.
COLLECTION OF PHONE NUMBERS
We collect your phone numbers only when you voluntarily provide them to us, for example, during community events, inquiries, or when you sign up for our promotional messages. You can opt in to receive these SMS messages by checking our SMS sign-up and providing your phone number or by texting SIGN UP to 205-918-8181. Message frequency may vary.
USE OF PHONE NUMBERS FOR SMS
Your phone numbers are primarily used to provide you with communications, personalized services, updates, and agency events. These text messages may relate to our services, or any updates that we think may interest you. We may also provide special agency event information or fundraising offers through SMS messages. SMS messaging charges may be applied by your carrier. We will only share your phone number with our SMS provider, subject to their privacy policy.
OPTING OUT OF MARKETING MESSAGES
If at any time you wish to stop receiving marketing SMS from AIDS Alabama, you can opt out by
-Texting STOP to opt-out
-Texting UNSUBSCRIBE to opt-out
-Texting CANCEL to opt-out
-Texting QUIT to opt-out
Please note that the opt-out process may take up to 10 business days to become effective. During this period, you may still receive some messages from us. For assistance, text ‘HELP’ to 205-918-8181.
PRIVACY OF PHONE NUMBERS
Once you have opted out, we will not send you any more SMS messages, nor will we sell or transfer your phone number to another party.
Privacy Policy
POLICY: AIDS Alabama will guarantee all consumer information is protected in accordance with the Health Information Portability and Accountability Act (HIPAA) and 242 CFR Part 2.
PROCEDURES:
1. All charts are kept under two locks.
2. Only billing staff, monitoring staff and case managers will have access to main office medical charts and receive a key to the chart room.
3. Information to third parties can only be released with a consumer-signed release of information authorization (described elsewhere) or informed consent
4. Subpoena for information cannot be released - only by specific court order.
5. Consumers may access their chart's information when: (a). They put their request in writing with explanation of what they want to review and why. (b). Their chart is reviewed by the Executive Director to ensure there is not data that could be harmful to consumer or is privileged information. (c). The consumer may then sit down with the Social Work Supervisor to review together their chart information. (d). Consumers wanting copies of records may have this at a cost of $4.00 a page.
Written Authorization for Disclosure
POLICY:
As a further precaution to protect consumer confidentiality in regards to their HIV status, AIDS Alabama and AIDS Alabama South have adopted another working name for bank accounts and public mailings. This is "The Housing Assistance Fund" and is approved by the U.S. Department of Housing and Urban Development. Consumers may request this name on authorizations.
PROCEDURE:
A Release of Information form must be completed containing all of the following information:
1. The name of the program that is to make the disclosure.
2. The name or title of the person to whom, or organization to which disclosure is to be made.
3. The full name of the consumer.
4. The specific purpose or need for the disclosure.
5. The extent and / or nature of information to be disclosed.
6. A statement that the authorization is subject to revocation by the consumer or his agent at any time except to the extent that action has been taken in reliance thereon. (In the case of those individuals whose release from confinement, probation, or parole is conditional upon his / her participation in a treatment program, the authorization may be revoked.)
7. A specification of the date, event, or condition (no more than two (2) years away as long as the original purpose / need still exists) upon which the authorization will expire without expressed revocation.
8. The date on which authorization is signed.
9. The signature of the client (or agent if applicable). There should be two witnesses to the consumer's signature if the consumer signs with a mark (e.g. signs with an "X") or if consent is given by telephone. When authorization is given by telephone, the client's actual signature is obtained at the earliest opportunity.
10. Documentation that authorization was obtained through interpretation of translation when the client is deaf or limited English proficient.
11. No consumer's records are released to other individuals or agencies without the written informed consent of the consumer except for requests in accordance with state and federal laws and regulations, i.e., client is in a hospital, unconscious and unable to request their records, client has been deemed mentally incompetent, the client is deemed to be a danger to themselves or others or do documented.
